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SOMER'S PAGE :D
by SomerSass(;

previous entry: *~Answering Phone Calls ; NO*~

next entry: ~*It's been quite, and I'm bored. Can't stop writing*~

~*Don't get rude with me Hunny*~

05/18/2012

Oh. SO, still being a secretary for the day. Ha. Funny story for you. A parent called asking for their child to be written a note so that they can go home with a different parent. I ask nicely if they can call back in 10 minutes when I can give them the proper instruction. She "Ever so kindly" replyed with a "Well, I'll be busy in 10 minutes. God, is everyone a bitch that works at this school!?"
And, I was absolutely appalled. How dare she!!!! She has no fucking right to talk to me that way. She's the bitch. I'm tired of being nice, but, nonetheless, I have to be nice in order to get good "Stats" on my record. It's like community service but in school. So, I nicely replyed "I'm sorry, that sounds like a personal problem, you can either call back in 10 minutes like I said, or your child will be stranded at school, thanks; BYE." And, I hung up. I wasn't rude. I was saying the truth, it will happen. I didn't say it rude and abruptly. I said it non-sarcasticly and Professional. So, she can take that to her shit-hole

previous entry: *~Answering Phone Calls ; NO*~

next entry: ~*It's been quite, and I'm bored. Can't stop writing*~

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I've worked for call centers before and you actually saying "I'm sorry, that sounds like a personal problem, you can either call back in 10 minutes like I said, or your child will be stranded at school, thanks; BYE." -- would be considered rude.. if you wouldn't have said "that sounds like a personal problem" it would've been much better and more professional but telling a parent "that sounds like a personal problem" they can report that to the person who is in charged and you can get in trouble for that..

heaven forbid if you ever work for a call center and talk to a customer like that.. you'd be fired on a the spot.. cause saying things like that.. is a big no no..

[Eye.Lee.UhStar|0 likes] [|reply]

you were really rude i would complain if i was the parent

[Girl_interupted|0 likes] [|reply]

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