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That's as impossible as nailing jello to a tree <3
by Shar

previous entry: mwahahahaha

next entry: Hug me please

Drive thru etiquette and its not that bad of a day...

10/01/2010

That's because its my day off. I even stopped by my job this morning, saw how busy it was and offered to work if they wanted. My GM said that I probably needed a few days off to try to get my new place together but that he appreciated the thought. I didn't want to work they were just that busy. Its friday, people for some odd reason always eat a lot more biscuits on friday and saturday then any other day. Idk, I guess people get lazier as the week goes on. So I was a little pissed off last night. I had to close the store, we were super busy and of course corporate sent out coupons in the newspaper which makes it even worse. The coupon that was popular last night was for the 10 piece chicken tender box 7.99 ok the original price is 8.99 so its not like you're saving a whopping amount of money but yet people came to the store in hoardes wanting 10 piece boxes and they all came at the same damn time. We sold almost 400 tenders in 9 hours, which doesn't seem like a lot until you realize we usually only sell a little over 200 if that during the week. Sunday we sell almost 600 because for some odd reason going to church makes people hungry for chicken tenders, I'm not sure I get that either. They are good, I'll give you that but way expensive. You're talking 4.99 just for a 5 piece chicken tender, but people pay that every day. So anyway that annoyed me right off because of course my cooks are doing good but my cashier is pretty new and he keeps fucking every other order up which means I've got to stop what I'm doing and help him. I say pretty new because this is like his third week but he only works 2-3 days a week so I know he's still learning but when I've got what feels like a million customers and he's messing up every other order, can you imagine how I felt?? Drive thru's hollaring at me to help them make shakes, back line cooks are yelling they need help and I can't leave the front register without having to run back every 3 minutes.

The other thing that pissed me off is the drive thru customers. Ok number one thing I think people don't realize is that I'm on a timer. I have 8 minutes to get your order taken, made and out to you. Now we make all our burgers to order, which means when you tell me what you want I ring it up and they throw it on the grill. It takes an average of 2.5 minutes for a the precooked burgers and 3.5 minutes for the small raw ones we use for double cheeseburgers to go through the grill. Now if you pull up to the speaker and have no clue what you're going to eat that takes massive amount of time. Then when you change your order three times at the speaker, can't decide if you want coke or dr pepper and then argue with me because you want to add lettuce and tomato to a burger that doesn't come with it and it costs more, that takes time. So by the time you're done being a jackass my timer is at 5 minutes and they are just now putting your food on the grill. So now the car behind you takes 30 seconds to order and it pulls up. I take your money, you bitch at me about the prices which by the way I have no say in at all so you might as well keep your mouth shut cause I don't give a shyt. I work hard for the barely above minimum wage I do get so why on earth do I care that you think the food is expensive. I'd hate to see my paycheck if they lowered the prices. Also when something doesn't sell well, they want to add something new to the menu or something is considered seasonal and we change the menu and get rid of it, I can't make it for you. I don't care how much you bitch, I'm not running to the grocery store just to get some velveeta to make you bacon cheddar fries, its a seasonal item for us, only sold during the summer, sorry. Its not summer to us anymore, the leaves are changing and its started to get cold, they call this season FALL!! So anyway after I hand you your drinks and ignore you my timer is at 7 minutes, the order behind you is for a milkshake so I ask you to please pull up and that I will run your order out the door. When I do that its because it was your own fault. You were the dumbass that took FOREVER to order so now your food is not done and I'm not making the person behind you wait 7 minutes because you didn't know what you wanted then you thought you would make my day miserable. And plus you'll probably sit at the window and check every single burger before you pull off so I know its better for the people behind you if you pull up. When I bring your food to you, warn you that your fries are hot I'm being sweet and nice, don't sneer at me and say well they better be. Because the next time you come through I'll probably be a bitch, put too much ice in your drink, give you like 2 napkins and give you fries that are cold. I find it ridiculous that people treat us like the dirt beneath their feet but yet continue to come by every day for food. You expect it to be made a certain way, you want it in a certain amount of time but yet you still want to treat me like shit. Makes me want to slap you each time you come through, and yea you can report me to my manager but he doesn't like you either because you treat him like shit too. Respect goes both ways, its my job to be nice to you, but all I have to do is barely be nice, not cuss you out and make sure you get your food, I'm not obligated to listen to you bitch at me each time you come through. So yes I cut you off and say your food will be ready soon and shut my window in your face, because that's the only satisfaction I get since I can't hurt you.

I don't like working fast food, trust me this isn't my life goal. I am a full time college student as well, and I like to think that when I'm out of school with a different job (notice i didn't say better cause from what I can see none are much better) that I'll still be nice to my drive thru cashier when I go through. I never want to get to a point in my life where I have to make other people miserable just because I'm not happy with my life. I've started looking at the bitchy customers, thinking they are just mad cause they have a little dick, their boobs are too small, she's probably not getting laid. That way when they walk out I still have a smile on my face and they can't say I've been horribly rude. This job works for me because my boss is very reasonable when it comes to work and school and Austin. It is a little more difficult because the pay sucks and the hours aren't the best but if I need time off for my kid I can take it without getting my pay docked. Jobs are scarce where I'm at unless you have a degree or like getting cussed out on the phone. So I'm sticking with my fast food job until I finish school, then maybe I'll find something that I like better, or so I hope. Ok I'm done bitching for now, hope everyone else enjoys their day.

black.rainbow.lyts








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