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All you need is Love
by ✌-mel-☮

previous entry: wonky!

next entry: ranting

I survived the January disaster

01/14/2015




Time: 11:37pm

State of Being: knowing I should go to bed, but giving in to my rebel nature. though, I guess I'm just rebelling against myself. maybe i do have self destructive tendencies.

Song lyric in my head: so hold me when i'm here..

current desire: to figure out what path in life I should be on. sometimes I wonder if it's time to just stop contemplating and just go for it. drop wal-mart completely and focus on a future without it. I desire to know how this drama thing is going to go and if it will lead to a definite future about the pharmacy.

where am I?: in the living room on the couch

what's that noise?: nothing really. mostly silence. I forgot how much i love silence sometimes. I'm surrounded by noise all day. In the car on the way to school with music blasting (unless russ is driving me.. still some music though.. or talk radio.) Then school. Teenagers. Enough said. Then in the car again most of the time to wal-mart. Surrounded by wal-mart customers. Enough said. Then in the car again. And home where we usually watch something on Netflix until we go to bed. Noise all day. Silence is good.



I guess the major news of the week: They're calling it the "January disaster" at Wal-Mart. (they really are. We got memos and disaster recovery plans) Saturday morning/Friday night at 4am, lightning struck the building.... and blew out our entire computer system. The computers were down pretty much all day. No dropping RXs, no filling, no transferring, no selling.... because there was no way to get any of that information. The masses were enraged. I don't blame them, but when you get already crazed people even more crazier, chaos ensues. On Saturday until about an hour before they closed, it went back up. In that hour, DJ and Ram crammed out as many scrips as they could. Sunday, I come to work. The computers were down completely all day. Truthfully, aside from the being constantly screamed at, I was enjoying a little break from regular work. I got to focus on all that grunt work that gets pushed aside due to business. Cleaning, organizing, gathering and counting the soon to be expiring in 4 months.

Throughout the day, we were getting updates from IBM on fixing the computers. We got word towards the end of the day, that EVERYTHING done on Friday and that bit of Saturday would be completely erased. Drops, fills, pick-ups, doctor faxes, e-scribes. Like that day didn't exist. OMG We predicted mass hysteria.

Monday... got to work at 5. You could tell Ram was in complete stress mode. Monday is his usual day off, and he had to come in. We had Marc, another pharmacist, there too. And two other techs from other stores there to help. The lines were SO long, and the numbers in the cue were very high. Ram gave me a STACK of paper with a list of patients and their RX numbers all from Friday and Saturday. The computer fixers happen to get a copy of that information from some kind of memory something and print it out for us. When we went to redrop them. (They had redrop every prescription and pull every single bag out there from the last three days). The insurances still had that claim in their system, so everything dropped was coming back "refill too soon." So we had to call every single insurance and get them to reverse all those claims.

Tuesday I get to work at 4:30. All those bags that were pulled are still saying there was stuff in them that was sold. We had to print out all those scan tags, and rering them all up with a manager overriding the price to $0. Well it was me using Ram's manager key and numbers. lol we all have his numbers memorized. He doesn't want to waste his time overriding things at the register. And then there were so many bottles still left over from when they were pulled from the bags. Some were used to fill for the next RX# that was assigned to that patient. But a lot were never even in the computer as existing. A lot were already filled again from stock bottles, so we had to check on them on the computer and put them all back on the shelf. I didn't get out until about 10:30pm (we close at 9) But we broke our record in fills! (hey it was exciting)

I had today off. I debated on going into help, but my stress level is up there. lol And not to mention, Martha was the floater today. (the anti-wonky one). I feel really bad, because it was actually Eliza's (new girl) first day to close alone, and she texted me telling me that the counts were so high and she was about to die. I know how she feels, because that's how I usually close, and it sucks a lot.

I think I want to make t-shirts for our pharmacy team that says "I survived the January disaster." or a pin. ooh flare! hrmmm... i might have to do this.

So my second life wasn't as exciting, but school is never boring. Nothing too interesting going on. I might thing of something later.

I cannot wait until the day I quit the pharmacy.

peace!
-mel-
12:18



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Good grief! What a mess. I bet the little break was nice though, aside from being screamed at by people who need their meds. What a pain!

You should definitely make a pin. lol

[*Pixie*|0 likes] [|reply]

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